Privacy Policy

Privacy Policy — Draft for Review

Review notice

Draft for internal review only. This document must be checked against actual operating practices, third party services and applicable Belizean legal requirements before it is published. Confirm the effective date, responsible legal entity, support contact, retention periods and international service providers.

Who operates this marketplace

BeliTech operates an online marketplace for discovering Belize tours, shuttle services and local experiences. The website currently uses a temporary Hostinger address while the final public domain is prepared. [Confirm the legal business or organization name and contact address.]

Information provided by travelers

When a traveler makes a booking request, we collect the information they provide, which can include their name, email address, phone or WhatsApp contact, country, travel date, number of guests, accommodation, pickup location, flight or cruise details, emergency contact, participant information and special requests. We also record the chosen experience, estimated total, and booking status. Additional details are requested only when relevant to a particular experience.

Accounts, operators and reviews

When you register, we collect the account details required for signing in and managing your bookings. Operator applicants may provide business, identification and licensing details for review. Marketplace features also support messages, booking changes, reports, disputes and reviews, which may contain information you choose to submit. Operator identity and licensing documents require separate access controls and should not be displayed publicly.

How information is used

We use submitted information to administer account access, route and manage booking requests, confirm availability, contact travelers and operators, review operator applications, provide support, handle complaints and disputes, protect platform integrity, and maintain business records. [Confirm any additional analytics, marketing, fraud prevention or advertising uses before publication.]

Booking payments

The current website release records booking requests but does not process online card payments. Operators or the marketplace may provide payment instructions separately after confirmation. Do not send card numbers, card verification codes or passwords through website forms or marketplace messages. [Verify all operational payment arrangements before publication.]

When information is shared

Booking details may be shared with the relevant operator and the marketplace administrators who need them to manage the requested service. Technical service providers, including hosting and communication services, may process information for site operation and notification delivery. Information may also be disclosed where required by law or necessary to protect legitimate rights and safety. [Identify the actual processors, data locations and any international transfers.]

Cookies and technical data

WordPress may use cookies or similar browser storage for authentication, preferences and security. The website and its hosting infrastructure may process technical information such as IP addresses, device details and request logs. [Review the actual cookie inventory, map provider, caching, analytics tools and retention durations before publication.]

Security and retention

Access controls and other safeguards are intended to limit unauthorized access to personal information. No internet service can guarantee absolute security. Booking, account, verification and dispute records should be retained only as long as justified by service needs, applicable obligations and a documented retention policy. [Specify actual retention periods and deletion procedures.]

Your privacy inquiries

To request access to, correction of, or deletion of information associated with your account or booking, contact [insert the official privacy or support email]. We will review requests subject to identity verification and applicable legal or recordkeeping requirements. [Confirm response timelines and additional rights applicable to your services.]

Children and international visitors

Experiences may have age requirements. Parents or guardians should provide information for children only where necessary for a booking and with appropriate authority. [Confirm whether accounts may be created by minors and how international traveler privacy requests are handled.]

Changes to this policy

When this policy is finalized, include its effective date. Material updates should be communicated through appropriate website notices or other relevant channels. [Confirm update and notification procedures.]