Trust & Safety

Licensed Operator verification

Operator accounts and license documents are reviewed by marketplace Admin before Operator tools are unlocked. Expired or suspended Operators cannot accept new marketplace activity.

Verified reviews

Experience reviews are tied to completed bookings. Public users can privately report a listing or Operator to Admin.

Safety records

Operators can file private incident reports. Admin can flag no-shows, suspend Operators, review disputes and maintain an audit log of marketplace actions.